Learn how to do this in our MFA Frequently Asked Questions article. If you lose, replace, or get a new phone, you will need to re-establish your MFA connection.Members of the community complete the first-time MFA setup when you activate your new St.The mobile app is also available even when you don't have cellular coverage by using the code generated within the app every 30 seconds.The app allows you to just tap your screen to approve the login request on your phone.While it takes a bit longer to setup, it is the fastest verification option when logging in.ITS recommends downloading the Microsoft Authenticator app and choosing the Mobile App methods for the following reasons: This occurs if you selected a verification code as your primary verification method.(Requires download of Microsoft Auntenticator App on your phone) A third-party authentication app (such as Duo Mobile or Google Authenticator) can be used to generate login codes that help us confirm its you when you log. The mobile app on your device generates a verification code. (Requires download of Microsoft Auntenticator App on your phone) If you receive this notification when you are not signing in, you can report it as fraud. This occurs if app notification is the primary verification method. Enter this code to complete the verification process.Ī verification request is sent to your mobile phone asking your complete the verification by selecting Verify/Approve from the mobile app. Follow the instructions to install and configure the Microsoft Authenticator app on your device. Press the # key on your phone to complete the verification process.Ī text message is sent to a your mobile phone with a 6-digit code. To register the Microsoft Authenticator app, follow these steps: Browse to Sign in, then select Add method > Authenticator app > Add to add Microsoft Authenticator. Verification method options for Multi-Factor Authentication Verification methodĪ call is placed to a your mobile phone asking you to verify that it is you signing in.
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